Hi, I’m Megan — a CRM and marketing technology specialist with a particular interest in how people, processes and platforms work together.
I’ve spent more than a decade working with technologies including Microsoft Dynamics 365, Power Platform, Customer Insights and HubSpot. Along the way, I’ve been recognised as a Microsoft MVP 9 times, and have shared hundreds of practical articles, ideas and tutorials.
This site is where I continue to share what I’m learning, explore the changing world of CRM and marketing technology, and offer straightforward advice that people can put into practice.
Away from technology, you’ll usually find me exploring somewhere new, enjoying good coffee or planning the next trip.