Tips, tricks and ideas for non developer geeks
There are currently 355 articles on my site. You can scroll through the latest posts below, or use the search functionality to find content based on specific key words. Articles cover a range of subjects including Dynamics 365 Customer Engagement, Power Automate, Power Apps Portals, D365 Marketing and of course, Customer Voice.
Content blocks are not new in Dynamics 365 Marketing, and I’ve covered them before when it comes to Outbound Marketing. However, they are only very recently now available to create and use in Real-time marketing. Content blocks give you the ability to create little building blocks or sections that can easily be added to an … Continue reading Using Content Blocks In D365 Real-time Marketing
I started writing about Microsoft Bookings in 2020, wanting to learn as much as I could and then share that insight with others. To this day, some of my most read blog posts are on the topic of Bookings and how to get the most from it. Back then, the only way to get data … Continue reading Microsoft Bookings Connector in Power Automate – The Good, The Bad & The Ugly
As reviewed in my post that provides a Comprehensive Guide To Modern Advanced Find & View Management, the ability to actually search across a table using the latest Advanced Find functionality is only possible if if it exists within the app being used. I had a few questions asking how to add tables to the … Continue reading Adding Tables To Model-driven Power Apps For Using In Advanced Find
One of the things I love about Power Automate and Dataverse combined, is how every day is a school day. We create new processes or flows that work great for the time in which they were created, then you learn more, or things change and new functionality is released, and now it’s time to learn … Continue reading Creating Internal Notification Emails For D365 Marketing Form Submissions
Have you checked out the functionality of creating no-code custom triggers in D365 Marketing yet? If not, go and read all about it in my last post, then come back. I’ve already walked through a simple trigger that fires when a column is changed on an existing Contact record. Pretty simple, but powerful stuff! In … Continue reading Create No-Code Custom Triggers From Related Tables
If you’re on at least version 1.84.2011.0 of D365 Marketing, and you’ve tried to create a Trigger, you might have already noticed there is now a second option available. The ability to create a trigger that can be used in conjunction with a custom app or website, or tied to a flow in Power Automate, … Continue reading Create Your Own Custom Triggers Without Any Code in D365 Marketing
The release notes for Dynamics 365 Wave 2 2022 have been published. My good friend Amey Holden and I decided we wanted to have a chat about it again, just like we did for Wave 1 back in January. As before, we are focusing on the Marketing aspects and the new features we should expect … Continue reading D365 Marketing Chat With Amey Holden – Discussing Marketing Features from Wave 2 2022
In case you missed it 2022 Release Wave 2 Plan documentation has been published. The modern advanced find isn’t new (it was added in Wave 1), but it will now be turned on by default from October 2022. I have worked with many clients where the classic Advanced Find has been left on, so I … Continue reading A Comprehensive Guide To Modern Advanced Find & View Management
I wrote a post about how you can create just 1 Trigger, 1 Email and 1 Journey and have an email sent out when someone registers for an event, and have that email include a link to an ICS (Calendar invite) file that is unique and personalised to them. I just had 1 email in … Continue reading Sending Reminder & Follow Up Emails For Events Using Real-time Marketing
Using Microsoft Teams is just what most organisations do now. For those using Dynamics 365, there are many options to integrate the two. Microsoft Teams chat within Dynamics 365 is not new, and not even new in terms of using it with D365 Marketing. Jepser Osgaard blogged about it in November 2021 in fact. However, … Continue reading Microsoft Teams Chat Collaboration In D365 Marketing
