There are currently 506 articles on my site. You can scroll through the latest posts below, or use the search functionality to find content based on specific key words. Articles cover a range of subjects including Dynamics 365 Customer Engagement, Power Automate, Power Apps Portals, and D365 Marketing (Customer Insights - Journeys).

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Making the Move from Outbound to Realtime Marketing – Q&A Sessions 7 & 8

Join us, Amey Holden and Megan V. Walker, for an interactive webinar where we will answer YOUR questions all about moving from Outbound Marketing to Real-Time Marketing in Customer Insights – Journeys! šŸ’” We all know the deadline is looming and you WILL lose access to Outbound functionality and make sure your organisation (or clients) are taking advantage of Realtime … Continue reading Making the Move from Outbound to Realtime Marketing – Q&A Sessions 7 & 8

Adding Age Verification To A Realtime Marketing Form Or Landing Page

Not all forms are for everyone. There may be occasions when an age verification is important such as when the service, product, or content you provide has legal or policy-based age restrictions. It could also be for competitions where the prize includes alcohol, or there are other reasons why the person filling out the form … Continue reading Adding Age Verification To A Realtime Marketing Form Or Landing Page

Easily Find Your Custom Outbound Form & Email Templates In Preparation For Realtime

If you missed it, Outbound Marketing is going away. This is news that is literally nearly 2 years old, and the signs were there even older than that. Even with that advanced notice in mind, there are STILL organisations that haven’t even started making the move. Oh, side note, if that’s you, make sure you … Continue reading Easily Find Your Custom Outbound Form & Email Templates In Preparation For Realtime

Making the Move from Outbound to Realtime MarketingĀ –Ā Q&A Sessions 5 & 6

Join us, Amey Holden and Megan V. Walker, for an interactive webinar where we will answer YOUR questions all about moving from Outbound Marketing to Real-Time Marketing in Customer Insights – Journeys! šŸ’” We all know the deadline is looming and you WILL lose access to Outbound functionality and make sure your organisation (or clients) are taking advantage of Realtime … Continue reading Making the Move from Outbound to Realtime MarketingĀ –Ā Q&A Sessions 5 & 6

Making the Move from Outbound to Realtime MarketingĀ –Ā Q&A Sessions 3 & 4

Join us, Amey Holden and Megan V. Walker, for an interactive webinar where we will answer YOUR questions all about moving from Outbound Marketing to Real-Time Marketing in Customer Insights – Journeys! šŸ’” We all know the deadline is looming and you WILL lose access to Outbound functionality and make sure your organisation (or clients) are taking advantage of Realtime … Continue reading Making the Move from Outbound to Realtime MarketingĀ –Ā Q&A Sessions 3 & 4

Include Add To Google Calendar Button On Realtime Emails

While recently working on a post for generating emails for Microsoft Bookings and putting together an ICS file, I thought about what a fiddle it is (polite phrase) add an ICS file to your Google calendar. I had also recently booked a couple of restaurants online and noticed one of them had a specific Add … Continue reading Include Add To Google Calendar Button On Realtime Emails

Making the Move from Outbound to Realtime MarketingĀ –Ā Q&A Sessions 1 & 2

Join us, Amey Holden and Megan V. Walker, for an interactive webinar where we will answer YOUR questions all about moving from Outbound Marketing to Real-Time Marketing in Customer Insights – Journeys! šŸ’” We all know the deadline is looming and you WILL lose access to Outbound functionality and make sure your organisation (or clients) are taking advantage of Realtime … Continue reading Making the Move from Outbound to Realtime MarketingĀ –Ā Q&A Sessions 1 & 2

Send All Microsoft Bookings Notifications Using Customer Insights Journeys

Does your organisation use Microsoft Bookings? Do you also use Customer Insights – Journeys? What better way to keep your branding consistent than to send all communication about meetings scheduled via Bookings than to send notifications out via a Real-time Journey. In this post, I will look at how you can achieve this with ALL … Continue reading Send All Microsoft Bookings Notifications Using Customer Insights Journeys

Formatted List Of Speaker Profiles For Event Session Emails

If we are going to send information to Contacts about sessions, wouldn’t it be nice to have a lovely formatted list of speaker profiles for the people that are presenting? We can do that and provide their bio, photo and social links (or whatever information you want to share) using lists and a nice bit … Continue reading Formatted List Of Speaker Profiles For Event Session Emails

View Open Leads With Scores In Customer Insights – Journeys

You may have set up a Scoring model in your Customer Insights – Journeys environment and are happily building up scores for your Leads. Awesome! You may be content with looking on each individual Lead record to see their score, or going back in to the Scoring model and using the small window where you … Continue reading View Open Leads With Scores In Customer Insights – Journeys