There are currently 305 articles on my site. You can scroll through the latest posts below, or use the search functionality to find content based on specific key words. Articles cover a range of subjects including Dynamics 365 Customer Engagement, Power Automate, Power Apps Portals, Marketing and of course, Forms Pro.

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Adding Existing Contacts To Subscription Lists

In a previous post, we looked at how to set up your own custom subscription center page. Giving your Contacts the ability to add or remove themselves from various subscription lists makes it easy for them, and means you don’t have to do lots of manual work. However, what about when you first start introducing … Continue reading Adding Existing Contacts To Subscription Lists

Five Ways To Use Buttons In D365 Marketing

When adding a button to your marketing emails in the D365 Marketing App, there are quite a few options available. Most of them are very specific in terms of their functionality, and at first glance the URL option might seem relatively simple. However, this option can be pretty flexible with some knowledge of how the … Continue reading Five Ways To Use Buttons In D365 Marketing

Setting Up Your Custom Subscription Page In D365 Marketing

For any organisation creating content and planning on using that content in their marketing efforts, making sure you are reaching people who actually want that content is key. Although it would be nice to think all of my own subscribers want ALL of my content, that would be naïve and slightly short-sighted. With that in … Continue reading Setting Up Your Custom Subscription Page In D365 Marketing

Setting Default Fallback Values On D365 Marketing Emails

I think we’ve all received marketing emails from organisations that look a little strange. Blank spaces where perhaps it should have had information populate, but the data they have isn’t accurate. Depending on the set up of a specific Dynamics 365 environment, it could be that certain fields have not been filled out on your … Continue reading Setting Default Fallback Values On D365 Marketing Emails

Make Simple Changes To The HTML On Your Form Templates In D365 Marketing

Creating a new form in the Dynamics 365 Marketing App is pretty simple. You can start from one of the existing templates to get you going, then make adjustments as needed. There are some really simple changes you can make to the HTML of the form giving you a look and feel that’s more aligned … Continue reading Make Simple Changes To The HTML On Your Form Templates In D365 Marketing

Script Errors & Jigsaw Icons In D365 Portal App

The Power Apps Portals customisation experience is getting better and better, and a lot of your changes can be made directly within the make.powerapps.com area. However, there are still a lot of things you CAN’T do there, and need to work on and customise from within the Dynamics 365 Portals Model-driven App. I’ve noticed a … Continue reading Script Errors & Jigsaw Icons In D365 Portal App

Updating D365 Customer Voice Marketing Respondents In D365 Marketing

If you are sending out D365 Customer Voice survey requests via D365 Marketing (like I showed in this blog here), you might have noticed that all of the responses in D365 Customer Voice show as Marketing respondent, with no name linked to them. Opening up a response shows the First Name and Last Name as … Continue reading Updating D365 Customer Voice Marketing Respondents In D365 Marketing

Sending D365 Customer Voice Survey Requests Via D365 Marketing

You might know this about me already, I’ve written a few blogs about what was Microsoft Forms Pro, and then became Dynamics 365 Customer Voice in July 2020. 😊 I’ve also written about D365 Marketing quite a bit too. So let’s put it all together and cover how these two play together. In this blog … Continue reading Sending D365 Customer Voice Survey Requests Via D365 Marketing

Do You Trust Your Marketing Stats? Should You?

I consider myself to be a marketer. In a previous life, I ran the marketing department for a software company. I’ve also owned my own business a few times and used various marketing tools over the years. I’d long given up having trust in reviewing open rates for an email. Consider how you might look … Continue reading Do You Trust Your Marketing Stats? Should You?