Welcome

Hi there, and thanks for stopping by. I’m a lifelong learner who enjoys breaking complex ideas down so they actually make sense. Too often I’ve hunted for answers only to find explanations that feel more confusing than helpful. My goal is to make my articles clear, practical, and accessible no matter your level of experience.

I offer Power Platform services across Dataverse, Power Automate, Power Apps, Power Pages, Customer Insights Journeys and a wide range of related tools. If you’re exploring a project or need support, get in touch and we can book an initial requirements call to see how I can help.

Check Out My Recent Blog Post

Create A Segment Using Custom Event Registration Questions in Customer Insights Journeys

Category: Customer Insights Journeys

Are you asking unmapped custom event registration questions when someone is registering for your events? If so, how can you get people who have answered in a specific way in to a segment? I’ve shown you how you can actually see all of the responses themselves all in one place, but sometimes you might need … Continue reading Create A Segment Using Custom Event Registration Questions in Customer Insights Journeys

Articles

I’ve been writing about Dynamics 365 since it was called CRM, and have changed and evolved as the Power Platform has adjusted and morphed into what we know it today. You can find 600 articles with content on D365 Customer Engagement, D365 Marketing Power Automate, Power Apps Portals, and a whole host of other topics!.

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