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Hi there, and thanks for stopping by. I’m a lifelong learner who enjoys breaking complex ideas down so they actually make sense. Too often I’ve hunted for answers only to find explanations that feel more confusing than helpful. My goal is to make my articles clear, practical, and accessible no matter your level of experience.

I offer Power Platform services across Dataverse, Power Automate, Power Apps, Power Pages, Customer Insights Journeys and a wide range of related tools. If you’re exploring a project or need support, get in touch and we can book an initial requirements call to see how I can help.

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Create A Segment Using Unmapped Fields On Marketing Forms in Customer Insights Journeys

Category: Customer Insights Journeys

We have the ability to add unmapped fields to marketing forms, providing the ability to capture extra information from a Contact or Lead without needing to add a new field to those tables each time. It makes it easy for marketers to take ownership when wanting to capture new information. However, how on earth can … Continue reading Create A Segment Using Unmapped Fields On Marketing Forms in Customer Insights Journeys

Articles

I’ve been writing about Dynamics 365 since it was called CRM, and have changed and evolved as the Power Platform has adjusted and morphed into what we know it today. You can find 601 articles with content on D365 Customer Engagement, D365 Marketing Power Automate, Power Apps Portals, and a whole host of other topics!.

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