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If you work for yourself or are part of a very small team managing submissions from your Realtime Marketing forms, things come up, holidays…

I’ve written about Data8 a few times now (again, not getting paid by them, I just love their service offerings), especially when it comes…

You’ll have the chance to join virtually, post your comments & questions, and be part of the conversation as they dive into new monthly…

I love getting questions from people that are using Customer Insights – Journeys. I have a lot of ideas but there are scenarios that…

I’ve written a couple of blogs on the event registration form that includes the ability to register for sessions. The form let’s people register…

Are you wondering what the heck BIMI For Realtime Emails is? It stands for Brand Indicators for Message Identification. If you have a personal…

If you are collecting address information on your Realtime marketing forms in Customer Insights – Journeys, wouldn’t it be nice to get those addresses…

Have you ever bought a product or used a service from an organisation, then had a follow up request for a review on Trustpilot?…

For anyone using the Sales Accelerator functionality AND Customer Insights Journeys, you may have a need to add Contacts or Leads to a sequence…

Are you using the Event Registration Forms with Sessions in Customer Insights – Journeys yet? I wrote about how you can format it nicely…

If you are a Customer Insights – Journeys user, this is not to be confused with Lead Scoring, but it could be something used…

You’ll have the chance to join virtually, post your comments & questions, and be part of the conversation as they dive into new monthly…