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If you have used the Event Management functionality in Customer Insights – Journeys, you may have also set up sessions. Sessions can also be…

The Sales Accelerator and Sales Sequence items are in the Sales Hub model-driven app by default. This is great if that is the app…

When creating your marketing forms in Customer Insights – Journeys, you have choices in terms of the types of fields you can add. You’ve…

Users can manage their Sales Sequence activities using the Sales accelerator work list which is great. However, what if they just want a list…

If you offer multiple email topics or purposes, there’s bound to be some overlap. But promoting Purpose B to someone already subscribed to Purpose…

Back in 2022 I wrote a post on how to manage accounts and contacts using Power Automate. Each time a new Contact is created…

You’ll have the chance to join virtually, post your comments & questions, and be part of the conversation as they dive into new monthly…

This post has come out of my own frustration that I forget to change the end year and update copyright information at the bottom…

All of the posts in this series about Sales Accelerator and Sales Sequences have focused on the Sales Hub app so far. That’s great…

If you send emails to Leads or Contacts with a Gmail or Yahoo account, I really hope you are aware of one-click unsubscribe. This…

As you start to use the Sales Sequence functionality in the D365 Sales Accelerator, you might find you have a lot of information that…

One of the things I like about the Realtime marketing forms is that all of the submissions are stored automatically, no need to turn…