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Explore practical approaches to marketing campaigns, automation, personalisation and customer journeys across different platforms. Subjects include Customer Insights – Journeys, HubSpot Marketing Hub, email marketing, forms, event management, audience segmentation, lead nurturing and the processes that help organisations create more relevant and connected experiences.
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If you have used the Event Management functionality in Customer Insights – Journeys, you may have also set up sessions. Sessions can…

When creating your marketing forms in Customer Insights – Journeys, you have choices in terms of the types of fields you can…

If you offer multiple email topics or purposes, there’s bound to be some overlap. But promoting Purpose B to someone already subscribed…

This post has come out of my own frustration that I forget to change the end year and update copyright information at…

If you send emails to Leads or Contacts with a Gmail or Yahoo account, I really hope you are aware of one-click…

One of the things I like about the Realtime marketing forms is that all of the submissions are stored automatically, no need…

While scrolling through Instagram recently, I saw an ad for a newsletter for cat knowledge and tips. As the owner of two…

Managing bounces, blocked emails and overall consent isn’t my idea of fun, and guessing it isn’t yours either. BUT if you are…

Have you ever had the need for someone filling out one of your marketing forms to populate a date field? Or do…

Have you ever wanted just a simple weekly subscriber overview notification to know how many people are subscribed, with the number of…

This post focuses on the Marketing App (Customer Insights – Journeys) but is the same for any of the model-driven apps really.…

You carefully craft your marketing campaigns, put together your amazing emails and set up your journeys in Customer Insights. Then off they…