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If you have used the Event Management functionality in Customer Insights – Journeys, you may have also set up sessions. Sessions can also be…

When creating your marketing forms in Customer Insights – Journeys, you have choices in terms of the types of fields you can add. You’ve…

If you offer multiple email topics or purposes, there’s bound to be some overlap. But promoting Purpose B to someone already subscribed to Purpose…

This post has come out of my own frustration that I forget to change the end year and update copyright information at the bottom…

If you send emails to Leads or Contacts with a Gmail or Yahoo account, I really hope you are aware of one-click unsubscribe. This…

One of the things I like about the Realtime marketing forms is that all of the submissions are stored automatically, no need to turn…

While scrolling through Instagram recently, I saw an ad for a newsletter for cat knowledge and tips. As the owner of two kittens, I…

Managing bounces, blocked emails and overall consent isn’t my idea of fun, and guessing it isn’t yours either. BUT if you are going to…

Have you ever had the need for someone filling out one of your marketing forms to populate a date field? Or do you have…

Have you ever wanted just a simple weekly subscriber overview notification to know how many people are subscribed, with the number of new subscribers,…

This post focuses on the Marketing App (Customer Insights – Journeys) but is the same for any of the model-driven apps really. It’s a…

You carefully craft your marketing campaigns, put together your amazing emails and set up your journeys in Customer Insights. Then off they go! Now…