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CI-J
Practical guidance for Dynamics 365 Customer Insights – Journeys. Explore forms, emails, journeys, events, consent, audience management and ideas to help you get more from the platform.
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Consent Management In Customer Insights Journeys
Managing bounces, blocked emails and overall consent isn’t my idea of fun, and guessing it isn’t yours either. BUT if you are going to…
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Populate Dates Automatically From Marketing Forms in Customer Insights Journeys
Have you ever had the need for someone filling out one of your marketing forms to populate a date field? Or do you have…
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Create A Weekly Subscriber Overview Notification Email – Customer Insights Journeys
Have you ever wanted just a simple weekly subscriber overview notification to know how many people are subscribed, with the number of new subscribers,…
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LIVE! Marketing Journeys – Real-time Chat
🎙️ Amey Holden & Megan V. Walker have had their Real-time Chats in the past, but this time they’re going LIVE! 💬✨ You’ll have…
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Making the Move – Outbound to Realtime Marketing – Q&A Sessions 9 & 10
We all know the deadline is looming and you WILL lose access to Outbound functionality and make sure your organisation (or clients) are taking…
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Permanently Remove The Form Fill Toolbar From Customer Insights Journeys
This post focuses on the Marketing App (Customer Insights – Journeys) but is the same for any of the model-driven apps really. It’s a…
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Making the Move – Outbound to Realtime Marketing – Q&A Sessions 7 & 8
We all know the deadline is looming and you WILL lose access to Outbound functionality and make sure your organisation (or clients) are taking…
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Where Can You Find Analytics In Customer Insights Journeys?
You carefully craft your marketing campaigns, put together your amazing emails and set up your journeys in Customer Insights. Then off they go! Now…
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Adding Age Verification To A Realtime Marketing Form Or Landing Page
Not all forms are for everyone. There may be occasions when an age verification is important such as when the service, product, or content…
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Making the Move – Outbound to Realtime Marketing – Q&A Sessions 5 & 6
We all know the deadline is looming and you WILL lose access to Outbound functionality and make sure your organisation (or clients) are taking…
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Easily Find Your Custom Outbound Form & Email Templates In Preparation For Realtime
If you missed it, Outbound Marketing is going away. This is news that is literally nearly 2 years old, and the signs were there…
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Making the Move – Outbound to Realtime Marketing – Q&A Sessions 3 & 4
We all know the deadline is looming and you WILL lose access to Outbound functionality and make sure your organisation (or clients) are taking…
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