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Explore historical guidance for Voice of the Customer, the legacy survey capability for Microsoft Dynamics 365. Find articles covering survey design, question types, invitations, responses, workflows and using customer feedback within CRM processes.
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Using Emojis In Voice of the Customer
I’ve talked about using emojis in the past, by adding them to option sets. I’ve also talked about using CSS on a survey to…
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Create Awesome Surveys Using Custom Style Sheets (CSS)
If you haven’t already dabbled with Voice of the Customer, you should. 🙂 In my opinion it’s an underrated tool. You can send out…
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