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Display Charts Using Nifty Images In Customer Insights – Journeys
After writing about using a countdown timer functionality in Customer Insights – Journeys by utilising the 3rd party Nifty Images, I started digging through…
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Display Countdown Timer Using Nifty Images In Customer Insights – Journeys
Have you ever wanted to add a Countdown Timer to your marketing emails? I WISH this feature existed in Customer Insights – Journeys, maybe…
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Auto Assign Leads Without Code Using Entity Scoring & Work Assignment
I’ve written about creating your Lead Scoring models in Customer Insights – Journeys, and also explained how the Lead Scoring Qualification functionality works. I’m…
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Using & Converting Time Zone Fields in Dynamics 365
I love finding out simple things in Dynamics 365, things that you never had any need for but once you find out how easy…
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How To Import Contact Point Consent Records
One of the most important things when it comes to Realtime Marketing in Customer Insights – Journeys is knowing that Contact Point Consent (CPC)…
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Outbound Segments Used In Real-time Journeys Notification
If you are using Customer Insights – Journeys and have used it in the D365 Marketing days, you MUST be aware that come June…
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Taking Advantage Of Link Aliases In Your Realtime Emails
Perhaps a slightly under-rated feature, the ability to set the alias for a link exists in Realtime Marketing on your emails. The ability to…
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Using Lead Scoring Qualification Functionality
If you’ve started using Lead Scoring in Realtime Marketing as part of Customer Insights – Journeys, nice one! That’s a great start. Hopefully you’ve…
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Hidden Features In Model-driven Apps
Did you know about the hidden features in a model-driven app? Well maybe not hidden, but perhaps overlooked when you are creating a new…
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Use Lead Scores To Create A Segment
If you’ve set up your own Lead scoring model, you might be wondering how you can then go about using lead scores to create…
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Switching Between The Advanced Settings Experience
You might have already noticed this, but there is a new ‘experience’ when accessing the Advanced Settings for a Dataverse/D365 environment. As someone who…
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Form Prefill In Customer Insights Journeys for Realtime Marketing
The form pre-fill functionality has been around for years, but for Outbound marketing. It was added to Realtime in the September 2024 update in…
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