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My good friend Jeroen Scheper wrote about the new column security profile experience that has been introduced with Wave 2 for Dynamics 365. When…

Lead scoring models for Customer Insights – Journeys (D365 Marketing Real-time) has been around for a while now, but when it was first released…

Now this one is something I tend NOT to suggest but it is definitely a request that comes up A LOT. How can I…

If you are using Customer Insights – Journeys and did so before it became Realtime Marketing only (prior to September 2023), Outbound Marketing is…

This post is about using a combination of D365 Marketing (Customer Insights – Journeys), Microsoft Clarity, Google Tag Manager and GA4 (Google Analytics) and…

The release notes for Dynamics 365 Wave 2 2024 have been published. My good friend Amey Holden and I got together to chat about…

Back at the start of 2022, when Realtime Journeys and Triggers were just getting started, I wrote a post all about D365 Real-time Marketing,…

I love our community that blogs about and shares content on the Power Platform. It’s awesome having others there who are able to help…

You might have several different forms that allow someone to opt in to specific Topics in Realtime Marketing. Perhaps you even have some of…

I recently worked with a client who are using Microsoft Bookings to allow someone to book a demo via a link on their website.…

Back with another post that focuses on Event Management and different approaches you can take. This one was inspired by a question from a…

One of the cool things you can use in Emails in Realtime Marketing (in the Customer Insights – Journeys) app is personalisation. Accessing data…