Explore Related Content
CI-J
Practical guidance for Dynamics 365 Customer Insights – Journeys. Explore forms, emails, journeys, events, consent, audience management and ideas to help you get more from the platform.
Interested in this? Subscribe to get new articles on the content you choose.
Find the right article
Search within CI-J or narrow the articles down by topic.
253 articles found
-
Step-by-Step: Build an Update Profile Form in Customer Insights Journeys
I was recently asked how we can give customers the ability to update their email via a form. I advised against it. If you…
2 comments -
Dynamic One Off Marketing Messages For Your Realtime Emails
If you work for yourself or are part of a very small team managing submissions from your Realtime Marketing forms, things come up, holidays…
0 comments -
Email Validation Before Submitting Realtime Marketing Forms Using Data8
I’ve written about Data8 a few times now (again, not getting paid by them, I just love their service offerings), especially when it comes…
2 comments -
LIVE – Marketing Journeys – Real-time Chats – October 2025
You’ll have the chance to join virtually, post your comments & questions, and be part of the conversation as they dive into new monthly…
0 comments -
Search And Filtering Of Sessions On Event Registration Form
I love getting questions from people that are using Customer Insights – Journeys. I have a lot of ideas but there are scenarios that…
2 comments -
Format Session Registration Confirmation Page On Your Own Domain
I’ve written a couple of blogs on the event registration form that includes the ability to register for sessions. The form let’s people register…
4 comments -
BIMI For Realtime Emails: Get Your Logo Showing In Their Inbox
Are you wondering what the heck BIMI For Realtime Emails is? It stands for Brand Indicators for Message Identification. If you have a personal…
2 comments -
Address Validation On Your Realtime Marketing Forms Using Data8
If you are collecting address information on your Realtime marketing forms in Customer Insights – Journeys, wouldn’t it be nice to get those addresses…
6 comments -
Send Trustpilot Invitations Using Realtime Marketing Triggers
Have you ever bought a product or used a service from an organisation, then had a follow up request for a review on Trustpilot?…
0 comments -
Add To A Sales Sequence Via Customer Insights Trigger
For anyone using the Sales Accelerator functionality AND Customer Insights Journeys, you may have a need to add Contacts or Leads to a sequence…
0 comments -
Change Session Date Format On Event Registration Forms
Are you using the Event Registration Forms with Sessions in Customer Insights – Journeys yet? I wrote about how you can format it nicely…
20 comments -
LIVE – Marketing Journeys – Real-time Chats – September 2025
You’ll have the chance to join virtually, post your comments & questions, and be part of the conversation as they dive into new monthly…
0 comments
