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One of my favourite features, that often goes un-viewed, is that of the Insights tab on a Contact record, showing information from D365 Marketing…

Automatic UTM Tracking (or tagging) went in to public preview February 2023, and I wrote about how to use it to get the most…

** NOTE: If you would like to know how to do this for Real-time Marketing forms, you can view that blog post here –…

When new features come out in D365 Marketing I love to check them out and learn as much as I can about them. When…

Even if you don’t read the Wave 1 and Wave 2 release notes in full detail, it’s ALWAYS a good idea to pay attention…

Creating and managing your Real-time Marketing Journeys just got easier. I’ve been asked many times about how to link Journeys to a Campaign or…

One of the new features from Wave 1 of the Dynamics 365 release notes that relates to Marketing is the ability to have UTM…

The release notes for Dynamics 365 Wave 1 2023 have been published. My good friend Amey Holden and I got together to chat about…

You’ve got free content on your website, and all you would like in exchange is for someone to fill out a form and tell…

As 2022 came to a close I reflected on the previous few months. It seems to be a yearly thing, but I tend to…

If you are using D365 Marketing, and are trying to make the most from all the functionality, you’ve likely set up a marketing website…

When sending out your real-time marketing emails, creating emails that include actions is the best approach to take. You want your audience to engage…