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Practical guidance for Dynamics 365 Customer Insights – Journeys. Explore forms, emails, journeys, events, consent, audience management and ideas to help you get more from the platform.
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If you’re going to host a webinar, there is a lot of planning involved. First, you need a topic! What subject are you going…

I was asked recently by a client as to how a date field could be populated with TODAY’s date on a D365 Marketing Form.…

If you take a moment to create a Lead or a Contact in your D365 environment, you will likely have some fields that are…

In a previous post, we looked at how to set up your own custom subscription center page. Giving your Contacts the ability to add…

When adding a button to your marketing emails in the D365 Marketing App, there are quite a few options available. Most of them are…

For any organisation creating content and planning on using that content in their marketing efforts, making sure you are reaching people who actually want…

I think we’ve all received marketing emails from organisations that look a little strange. Blank spaces where perhaps it should have had information populate,…

Creating a new form in the Dynamics 365 Marketing App is pretty simple. You can start from one of the existing templates to get…

If you are sending out D365 Customer Voice survey requests via D365 Marketing (like I showed in this blog here), you might have noticed…

You might know this about me already, I’ve written a few blogs about what was Microsoft Forms Pro, and then became Dynamics 365 Customer…

I consider myself to be a marketer. In a previous life, I ran the marketing department for a software company. I’ve also owned my…

It’s sometimes hard to keep track of all that is new or changing with the Power Platform and Dynamics world right? There are Wave…