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In Part One of this topic we looked at using the manager field on a User to allow for filtering of data, and adding…

In a previous blog post I wrote about how to automatically populate the shipping and billing address for an Order. This isn’t the only…

I’m not the first to write about this subject, and probably won’t be the last, but it’s something not immediately obvious in the way…

For the majority of organisations, people work in departments. They report to a manager, and as a manager you need an easy way to…

One of the things that surprises me about Dynamics 365/CRM when it comes to Orders is there isn’t a fully automated process for populating…

Dashboards in CRM/D365 are a fantastic way to provide an overview of key data to users in the organisation. Most likely if you are…

One thing I love more than anything about the D365 community is COLLABORATION! So many are willing to share ideas. From there it creates…

Hands up if you have ever reassigned a case to a user and had all related activities be reassigned along with it? Or, worse,…

I’ve written previously about the joys of setting up Visual Studio and heading down the path of writing Dynamics 365 Reports using SSRS. Once…

I’ve written previously about a great solution from Bruce Sithole, and Using 365 Notify For Instant Notifications. That’s great for users to get push notifications…

*NOTE* If you have an older version of the Outlook Add-In already installed, scroll to the bottom of this post for an update. The…

Along with Dynamics 365, a license provides access to several other Microsoft tools, including Microsoft Flow. If your organisation also uses Microsoft Teams you…