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So many good blog posts come about from questions asked by others in the community. Add in some collaboration, and the creative and inquisitive…

If you have an Account Management program within your organisation, you know how important it is to have meetings and visit your customers to…

If you’ve worked with CRM/D365 for long enough, especially if you are a System Administrator, you will be familiar with the following three settings…

Using an SMS (text message) option as a form of communication can be extremely beneficial to your organsation. It gives the ability to keep…

If you share a Forms Pro Survey link out with people directly (rather than using FLOW), any responses received will be from an Anonymous…

In a previous post we looked at updating a Contacts D365 (CRM) image from a Twitter profile. Although the image displays within that application,…

I had been using CRM for a few years before I realised you could add a photograph to a Contact record by simply clicking…

One of the pieces of functionality that is standard in the Microsoft Dynamics Portals is the forgotten password functionality. If a user has issues…

In a previous post I talked about how to set up a user with Administrator rights to be able to access and edit a…