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CI-J
Practical guidance for Dynamics 365 Customer Insights – Journeys. Explore forms, emails, journeys, events, consent, audience management and ideas to help you get more from the platform.
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Wave 1 2022 Release – D365 Marketing Features
If you are on my website reading this, I think you know that I LOVE MARKETING right? If not, just know that I definitely…
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Managing Email Bounces In D365 Marketing
Using Outbound Marketing, one of the most common ways to determine the list of Contacts to go through a Customer Journey and get emails…
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Tracking D365 Marketing Form Submissions in Google Analytics
This post is important if you use Dynamics 365 Marketing. It’s important if you want to use Google Analytics (GA) for tracking your goals,…
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New Series Coming Soon! A – Z Of Real-time Marketing
If you missed it, l did the A to Z of D365 Marketing about six months ago. It was a series with 26 videos…
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Using Custom CSS in D365 Marketing Emails
The styling of an organisations website and any communication sent out to customers is important. It should be kept consistent to help with building…
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Cascading Form Fields In D365 Marketing
There are so many cool features in the Dynamics 365 Marketing App, some are significant sections of the app with major functionality while others…
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Events In D365 Marketing – Reviewing Insights Post Webinar
If you’ve been following along with the mini-guide to creating and managing a webinar using D365 Marketing and Microsoft Teams, you will know it’s…
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Events In D365 Marketing – Event Registrations
The Event Registration records are an important part of the overall Event record. We’ve looked at how to create your marketing form, marketing emails…
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Events In D365 Marketing – The Customer Journey For Your Event
If you’ve been following along in the mini-series about creating and managing a webinar using Dynamics 365, you will already have your Marketing Form,…
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Events In D365 Marketing – Creating Marketing Emails
In the guide to creating and managing a webinar event using Dynamics 365 Marketing, we’ve come to one of my favourite parts, the Marketing…
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Events In D365 Marketing – Adding Events
This post continues on in the mini-guide to planning a webinar using Dynamics 365 Marketing. In this post we will look at actually adding…
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Events In D365 Marketing – Adding Team Members & Speakers
On to Part Two of this mini-series, all about using D365 Marketing when planning and conducting webinars for an organisation. This is all about…
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