Explore Related Content
CI-J
Practical guidance for Dynamics 365 Customer Insights – Journeys. Explore forms, emails, journeys, events, consent, audience management and ideas to help you get more from the platform.
Interested in this? Subscribe to get new articles on the content you choose.
Find the right article
Search within CI-J or narrow the articles down by topic.
253 articles found
-
How To Import Contact Point Consent Records
One of the most important things when it comes to Realtime Marketing in Customer Insights – Journeys is knowing that Contact Point Consent (CPC)…
18 comments -
Outbound Segments Used In Real-time Journeys Notification
If you are using Customer Insights – Journeys and have used it in the D365 Marketing days, you MUST be aware that come June…
0 comments -
Taking Advantage Of Link Aliases In Your Realtime Emails
Perhaps a slightly under-rated feature, the ability to set the alias for a link exists in Realtime Marketing on your emails. The ability to…
4 comments -
Using Lead Scoring Qualification Functionality
If you’ve started using Lead Scoring in Realtime Marketing as part of Customer Insights – Journeys, nice one! That’s a great start. Hopefully you’ve…
0 comments -
Use Lead Scores To Create A Segment
If you’ve set up your own Lead scoring model, you might be wondering how you can then go about using lead scores to create…
0 comments -
Form Prefill In Customer Insights Journeys for Realtime Marketing
The form pre-fill functionality has been around for years, but for Outbound marketing. It was added to Realtime in the September 2024 update in…
20 comments -
Create Lead Scoring Models in Real-time Marketing
Lead scoring models for Customer Insights – Journeys (D365 Marketing Real-time) has been around for a while now, but when it was first released…
26 comments -
Create Segments From Marketing Lists In Realtime Marketing
Now this one is something I tend NOT to suggest but it is definitely a request that comes up A LOT. How can I…
20 comments -
What Happens When You Hide Outbound Marketing?
If you are using Customer Insights – Journeys and did so before it became Realtime Marketing only (prior to September 2023), Outbound Marketing is…
6 comments -
Track Site Visits From D365 Marketing Emails In Microsoft Clarity
This post is about using a combination of D365 Marketing (Customer Insights – Journeys), Microsoft Clarity, Google Tag Manager and GA4 (Google Analytics) and…
2 comments -
Wave 2 2024 Customer Insights Journey Chat With Amey Holden
The release notes for Dynamics 365 Wave 2 2024 have been published. My good friend Amey Holden and I got together to chat about…
2 comments -
Sending A Journey Using RSS Feeds & Topics In Realtime Marketing
Back at the start of 2022, when Realtime Journeys and Triggers were just getting started, I wrote a post all about D365 Real-time Marketing,…
4 comments
