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CI-J
Practical guidance for Dynamics 365 Customer Insights – Journeys. Explore forms, emails, journeys, events, consent, audience management and ideas to help you get more from the platform.
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253 articles found
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Display Custom Message When Marketing Form Blocked By Browser
I love our community that blogs about and shares content on the Power Platform. It’s awesome having others there who are able to help…
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Trigger Journey After Topic Is Opted In To
You might have several different forms that allow someone to opt in to specific Topics in Realtime Marketing. Perhaps you even have some of…
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D365 Marketing Consent and Microsoft Bookings
I recently worked with a client who are using Microsoft Bookings to allow someone to book a demo via a link on their website.…
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Send Session Reminder Email After Event Check-in For In-Person Events
Back with another post that focuses on Event Management and different approaches you can take. This one was inspired by a question from a…
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Predefined Placeholder Access In Customer Insights – Journeys
One of the cool things you can use in Emails in Realtime Marketing (in the Customer Insights – Journeys) app is personalisation. Accessing data…
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Using Inline Conditions In Email Subjects -Customer Insights Journeys
There are so many options in Realtime Marketing emails for creating conditional and personalised content. Most of it is pretty easy to add, and…
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Checking Contact Attributes Or Contact Point Consent Records In Realtime Marketing
If you aren’t already aware, it’s good to understand the difference between how consent is handled in Outbound Marketing vs. Realtime Marketing specifically for…
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Sending Event Registration QR Code Via SMS
In previous posts we’ve looked at sending out Event Registration information dynamically rather than needing to create emails individually for different Events. Also, the…
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Send Unique Event Registration Response With QR Code Using No Code
I’ve written about using the out of the box Marketing Event Registration Created trigger to create emails that can be used in one Journey…
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Send Unique Event Registration Response Emails For Each Event Using No Code
Back in June 2022, I wrote a blog showing how you could create a custom trigger, and build a couple of flows in Power…
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Removing Issues With Mobile Phone Numbers On Realtime Forms
There can be challenges when capturing a mobile phone number from a Realtime Marketing form in Customer Insights – Journeys (D365 Marketing). Some of…
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Auto Responder Emails For Gated Content Via Realtime Forms
Triggers in the Marketing App (Customer Insights – Journeys) are pretty awesome. They can be used to create what can be a very manually…
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