There are currently 449 articles on my site. You can scroll through the latest posts below, or use the search functionality to find content based on specific key words. Articles cover a range of subjects including Dynamics 365 Customer Engagement, Power Automate, Power Apps Portals, and D365 Marketing (Customer Insights - Journeys).

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Events In D365 Marketing – Adding Team Members & Speakers

On to Part Two of this mini-series, all about using D365 Marketing when planning and conducting webinars for an organisation. This is all about adding your team members and speakers. You could do this while adding your event, but sometimes it’s good to just get all the pieces together before getting to that point. So … Continue reading Events In D365 Marketing – Adding Team Members & Speakers

Events In D365 Marketing – Creating Your Registration Form

If you’re going to host a webinar, there is a lot of planning involved. First, you need a topic! What subject are you going to focus on? Second, you need a speaker! Who will be your subject matter expert? Once you’ve got that sorted, you then need to promote it, get people to register and … Continue reading Events In D365 Marketing – Creating Your Registration Form

Handling Required Fields & Marketing Forms

If you take a moment to create a Lead or a Contact in your D365 environment, you will likely have some fields that are required. They could be the standard default required fields (Last Name on Lead for example), or your system administrator may have made other fields required as part of a specific business … Continue reading Handling Required Fields & Marketing Forms

Adding Existing Contacts To Subscription Lists

In a previous post, we looked at how to set up your own custom subscription center page. Giving your Contacts the ability to add or remove themselves from various subscription lists makes it easy for them, and means you don’t have to do lots of manual work. However, what about when you first start introducing … Continue reading Adding Existing Contacts To Subscription Lists

Five Ways To Use Buttons In D365 Marketing

When adding a button to your marketing emails in the D365 Marketing App, there are quite a few options available. Most of them are very specific in terms of their functionality, and at first glance the URL option might seem relatively simple. However, this option can be pretty flexible with some knowledge of how the … Continue reading Five Ways To Use Buttons In D365 Marketing

Setting Up Your Custom Subscription Page In D365 Marketing

For any organisation creating content and planning on using that content in their marketing efforts, making sure you are reaching people who actually want that content is key. Although it would be nice to think all of my own subscribers want ALL of my content, that would be naïve and slightly short-sighted. With that in … Continue reading Setting Up Your Custom Subscription Page In D365 Marketing

Setting Default Fallback Values On D365 Marketing Emails

I think we’ve all received marketing emails from organisations that look a little strange. Blank spaces where perhaps it should have had information populate, but the data they have isn’t accurate. Depending on the set up of a specific Dynamics 365 environment, it could be that certain fields have not been filled out on your … Continue reading Setting Default Fallback Values On D365 Marketing Emails

Make Simple Changes To The HTML On Your Form Templates In D365 Marketing

Creating a new form in the Dynamics 365 Marketing App is pretty simple. You can start from one of the existing templates to get you going, then make adjustments as needed. There are some really simple changes you can make to the HTML of the form giving you a look and feel that’s more aligned … Continue reading Make Simple Changes To The HTML On Your Form Templates In D365 Marketing