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This post is about using a combination of D365 Marketing (Customer Insights – Journeys), Microsoft Clarity, Google Tag Manager and GA4 (Google Analytics) and…

The release notes for Dynamics 365 Wave 2 2024 have been published. My good friend Amey Holden and I got together to chat about…

Back at the start of 2022, when Realtime Journeys and Triggers were just getting started, I wrote a post all about D365 Real-time Marketing,…

I love our community that blogs about and shares content on the Power Platform. It’s awesome having others there who are able to help…

You might have several different forms that allow someone to opt in to specific Topics in Realtime Marketing. Perhaps you even have some of…

I recently worked with a client who are using Microsoft Bookings to allow someone to book a demo via a link on their website.…

Back with another post that focuses on Event Management and different approaches you can take. This one was inspired by a question from a…

One of the cool things you can use in Emails in Realtime Marketing (in the Customer Insights – Journeys) app is personalisation. Accessing data…

Very off-brand with this post, but as usual, if this is something that I had an issue with and took me a while to…

There are so many options in Realtime Marketing emails for creating conditional and personalised content. Most of it is pretty easy to add, and…

I’m working on a project that has a requirement to move a file from a file column (field) on one table (entity) to a…

If you’ve only read my content for the past few years, you might be forgiven for thinking that the ‘only thing’ I work on…