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Marketing
Explore practical approaches to marketing campaigns, automation, personalisation and customer journeys across different platforms. Subjects include Customer Insights – Journeys, HubSpot Marketing Hub, email marketing, forms, event management, audience segmentation, lead nurturing and the processes that help organisations create more relevant and connected experiences.
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Creating Internal Notification Emails For Outbound Marketing Form Submissions
One of the things I love about Power Automate and Dataverse combined, is how every day is a school day. We create new processes…
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Create No-Code Custom Triggers From Related Tables
Have you checked out the functionality of creating no-code custom triggers in D365 Marketing yet? If not, go and read all about it in…
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Create Your Own Custom Triggers Without Any Code in D365 Marketing
If you’re on at least version 1.84.2011.0 of D365 Marketing, and you’ve tried to create a Trigger, you might have already noticed there is…
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Sending Reminder & Follow Up Emails For Events Using Real-time Marketing
I wrote a post about how you can create just 1 Trigger, 1 Email and 1 Journey and have an email sent out when…
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Microsoft Teams Chat Collaboration In D365 Marketing
Using Microsoft Teams is just what most organisations do now. For those using Dynamics 365, there are many options to integrate the two. Microsoft…
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Contact Timeline Adjustments Including D365 Marketing Interactions
One of the most valuable aspects of using Dynamics 365 Marketing is the ability for all users, no matter what area of the business…
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Event Registrations & Real-time Marketing Journeys
Online events are a big part of marketing. Ideally your customers sign up to gain more insights from you as subject matter experts, and…
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Using Outbound Subscription Centres In Real-time Marketing
I have written in the past about setting up your custom subscription centre as a marketing form that you can then embed in a…
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Adding Conditional Content To Real-time Marketing Emails
Adding conditional content to marketing emails in the Dynamics 365 Marketing App is not necessarily a new thing, I have written about it before.…
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Activate Custom Trigger In The Middle Of A Real-time Journey – D365 Marketing
If you are using the Real-time Marketing functionality within the D365 Marketing App, you might have already seen the new step you can add…
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Update D365 Marketing To The Latest Version
If you use Dynamics 365 Marketing and/or are a System Administrator for an organisation that uses it, this post is for you. Microsoft are…
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Adding & Using Dynamics Pre-defined Tokens In D365 Marketing
Personalisation of emails using dynamic text (pre-defined tokens) has been around in Dynamics 365 Marketing for some time. You can add in text that…
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