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CI-J
Practical guidance for Dynamics 365 Customer Insights – Journeys. Explore forms, emails, journeys, events, consent, audience management and ideas to help you get more from the platform.
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D365 Marketing Segments & D365 Customer Voice
One of the first things you likely learned to create when starting off with the Dynamics 365 Marketing App was how to create segments.…
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Using Redirect URLs In D365 Marketing
If you are using the Dynamics 365 Marketing app, no doubt you’ve already fallen in love with the Insights. The detail you can see…
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Making The Most Of The Email Subject And Preview Text
When you are creating your marketing emails, how much are you considering the subject line? Are you paying much attention and considering how it…
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Using Content Settings For Dynamic Social Profile Links
When sending out emails using the Dynamics 365 for Marketing app, a Customer Journey is needed each time. For each Customer Journey, you must…
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Sending Emails From The Contact Owner With D365 Marketing
We’ve all been sent marketing emails that we ignore, no one is immune. How can we make sure that the emails WE send from…
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Displaying Dynamic Images Using Content Blocks
In a previous post, we reviewed how to display dynamic images in D365 for Marketing emails. This was done using images stored on a…
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Using Fields To Display Dynamic Images In Marketing Emails
OK so Easter happened a few weeks back now, but let’s just pretend for a moment it didn’t, and this post is topical in…
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Using Conditional Statements For Email Recipient Salutations
Getting your marketing emails right is important. How you address a client or prospect shows how much you really care about your data, and…
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Accessing Dynamics Marketing Data To Update CDS Data
In a previous post, we reviewed how to create Azure Blob Storage to use with your Dynamics 365 Marketing data. We can set it…
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Setting Up Azure Blob Storage To Use With Dynamics 365 Marketing
One of the aspects of Microsoft Dynamics 365 Marketing that’s important to understand is the way in which the data is stored. Unlike other…
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Domains & Websites In Dynamics Marketing
If you want to link your organisations’ domain in the Dynamics Marketing App, there are a couple of things to consider and understand. It’s…
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Forms Pro & Dynamics 365 Marketing
I’ve used the Dynamics Marketing app for some time, and implemented it several times, and you might not know this, but I also write…
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