While scrolling through Instagram recently, I saw an ad for a newsletter for cat knowledge and tips. As the owner of two kittens, I thought why not! It was good ad placement and I also wanted to see how their ‘subscribe’ option worked. I clicked the button and it pulled in my name and email … Continue reading Add Facebook Leads With Consent To Customer Insights Journeys

Managing bounces, blocked emails and overall consent isn’t my idea of fun, and guessing it isn’t yours either. BUT if you are going to send out emails to your prospects, customers, and subscribers, it’s important and something you need to be aware of. Others (including myself) have written about ways to manage it in the … Continue reading Consent Management In Customer Insights Journeys

Have you ever had the need for someone filling out one of your marketing forms to populate a date field? Or do you have a hidden field that you want to have todays date so you know when something happened? This post will show you how you can populate dates automatically in a date field … Continue reading Populate Dates Automatically From Marketing Forms in Customer Insights Journeys

Have you ever wanted just a simple weekly subscriber overview notification to know how many people are subscribed, with the number of new subscribers, how many unsubscribed and perhaps the number of new contacts/leads and maybe even information on the number of form submissions or journeys that were live for the previous week. You might … Continue reading Create A Weekly Subscriber Overview Notification Email – Customer Insights Journeys

🎙️ Amey Holden & Megan V. Walker have had their Real-time Chats in the past, but this time they’re going LIVE! 💬✨ You’ll have the chance to join virtually, post your comments & questions, and be part of the conversation as we dive into new monthly features and share what we’ve been working on. 🔄🛠️ … Continue reading LIVE! Marketing Journeys – Real-time Chat

This post focuses on the Marketing App (Customer Insights – Journeys) but is the same for any of the model-driven apps really. It’s a quick post and written out of my own annoyance of seeing it every time I go to test something or get ready to write a new blog article. It’s the ‘helpful’ … Continue reading Permanently Remove The Form Fill Toolbar From Customer Insights Journeys

You carefully craft your marketing campaigns, put together your amazing emails and set up your journeys in Customer Insights. Then off they go! Now to review some analytics. But where do you find them, and how can you know you are looking at the right information? Well…. there are a LOT of places you can … Continue reading Where Can You Find Analytics In Customer Insights Journeys?

If you missed it, Outbound Marketing is going away. This is news that is literally nearly 2 years old, and the signs were there even older than that. Even with that advanced notice in mind, there are STILL organisations that haven’t even started making the move. Oh, side note, if that’s you, make sure you … Continue reading Easily Find Your Custom Outbound Form & Email Templates In Preparation For Realtime

While recently working on a post for generating emails for Microsoft Bookings and putting together an ICS file, I thought about what a fiddle it is (polite phrase) add an ICS file to your Google calendar. I had also recently booked a couple of restaurants online and noticed one of them had a specific Add … Continue reading Include Add To Google Calendar Button On Realtime Emails

If we are going to send information to Contacts about sessions, wouldn’t it be nice to have a lovely formatted list of speaker profiles for the people that are presenting? We can do that and provide their bio, photo and social links (or whatever information you want to share) using lists and a nice bit … Continue reading Formatted List Of Speaker Profiles For Event Session Emails