Hi there! Thanks for visiting my site. I love learning, and helping others in the process. I often search for solutions and find an answer that is so technical I ‘think’ it might be the right answer, but it’s just over my head. Hopefully my way of explaining things can help people no matter their level of understanding.

The A to Z of Real-time Marketing

After the success of my A to Z of Dynamics 365 Marketing back in April 2021, I thought it would be fun to do a new video series covering the A to Z of Real-time Marketing. One feature for each letter of the alphabet. I’ll update this page with each new video, which will start on Monday, 1st November 2021. If you want to make sure you don’t miss any videos, click the button below to subscribe to my YouTube Channel.

Take Me To The A To Z

Check Out My Recent Blog Post

One of the cool things you can use in Emails in Realtime Marketing (in the Customer Insights – Journeys) app is personalisation. Accessing data is pretty simple, and Microsoft have even provided a list of pre-defined values for you such as Full Name and First Name to add to your emails. You can also add … Continue reading Predefined Placeholder Access In Customer Insights – Journeys