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CI-J
Practical guidance for Dynamics 365 Customer Insights – Journeys. Explore forms, emails, journeys, events, consent, audience management and ideas to help you get more from the platform.
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253 articles found
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Using An Unmapped Form Field To Capture The Referral URL In D365 Marketing
One of THE BEST things about being a part of the Dynamics and Power Platform Community is the content people produce. Many a time…
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Keeping Your Subscription Lists Up To Date In D365 Marketing
If you’re a good marketer, you give your subscribers options. You allow people to sign up to get content about Events or new Products…
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Managing Real-time Marketing Email Bounces In D365 Marketing
NOTE: Although you could still use this method, be aware that the Email Bounce CXP Action was at one point no longer firing (you…
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Using D365 Marketing Personalised Pages To Display Contact Details On Your Website
If you have been using Dynamics 365 Marketing for any length of time, you know you can create perfectly customised emails, including things like…
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Managing Text Message Subscriptions In D365 Marketing
Organisations who wish to embrace text or SMS marketing can do so using D365 Marketing. There are several service provider options available out of…
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Using Brand Profiles In D365 Marketing
With each new release from D365 Marketing come new features and improved functionality. If you are up to date and on at least version…
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Using Content Blocks In D365 Real-time Marketing
Content blocks are not new in Dynamics 365 Marketing, and I’ve covered them before when it comes to Outbound Marketing. However, they are only…
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Creating Internal Notification Emails For Outbound Marketing Form Submissions
One of the things I love about Power Automate and Dataverse combined, is how every day is a school day. We create new processes…
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Create No-Code Custom Triggers From Related Tables
Have you checked out the functionality of creating no-code custom triggers in D365 Marketing yet? If not, go and read all about it in…
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Create Your Own Custom Triggers Without Any Code in D365 Marketing
If you’re on at least version 1.84.2011.0 of D365 Marketing, and you’ve tried to create a Trigger, you might have already noticed there is…
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D365 Marketing Chat With Amey Holden – Discussing Marketing Features from Wave 2 2022
The release notes for Dynamics 365 Wave 2 2022 have been published. My good friend Amey Holden and I decided we wanted to have…
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Sending Reminder & Follow Up Emails For Events Using Real-time Marketing
I wrote a post about how you can create just 1 Trigger, 1 Email and 1 Journey and have an email sent out when…
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