Send Portal Forgotten Password Email Using Customer Insights – Journeys

If you are using a Power Pages website, there is the option for a Contact to use a forgotten password button, fill out their email which will in turn send them an email with a link to reset it and get logged in. Branding and consistency from an organisation is imported. If you are using … Continue reading Send Portal Forgotten Password Email Using Customer Insights – Journeys

Wave 1 2025 Customer Insights Journey Chat With Amey Holden

The release notes for Dynamics 365 Wave 1 2025 have been published. My good friend Amey Holden and I got together to chat about each proposed change or new feature from the Customer Insights – Journeys section (formerly D365 Marketing). We talk through what each of us thinks of the new proposed features from Microsoft … Continue reading Wave 1 2025 Customer Insights Journey Chat With Amey Holden

Using The Pipeline View To Manage Your Opportunities

If you’ve only read my content for the past few years, you might be forgiven for thinking that the ‘only thing’ I work on is Marketing (Customer Insights – Journeys). I started my CRM/D365 life working on Sales and Customer Service, love to work on Portals projects, use Power Automate and many other Microsoft products … Continue reading Using The Pipeline View To Manage Your Opportunities

Create Dynamic Event Page Using Liquid Web Template For Your Events Portal

In the previous post in this series, we looked at adding the JavaScript for a Realtime Event Registration Form to a Web Page in a Power Portal. Although this approach wasn’t wrong, it meant that for each Event you would need a new Web Page… AND it’s likely that the people on your team who … Continue reading Create Dynamic Event Page Using Liquid Web Template For Your Events Portal