When sending out your real-time marketing emails, creating emails that include actions is the best approach to take. You want your audience to engage and interact with your messages, so giving them links to pages on your websites or buttons as a call to action is a smart approach. D365 Marketing emails have the option … Continue reading Using Anchors In D365 Marketing Emails

The ability to add lists of records to your emails in Dynamics 365 Marketing has existed for some time now. However, if you ever tried to use it, you would have quickly realised one slight flaw – no ability to set any filters on those rows. So, if you wanted to send a list to … Continue reading Filter Lists To Display In D365 Marketing Emails

Building emails in the Dynamics 365 Marketing App is pretty easy. You pick a layout section that can contain one or more columns, then add elements of text, image, button, divider or even QR code. Then you preview it, make sure it looks good in different screen sizes, and then you’re ready to go! Or … Continue reading Change The Alignment Of Sections For Viewing D365 Marketing Emails On Mobile Device

In a previous blog post, I walked through how to capture the referral url via a marketing form submission and pass it back through as an unmapped form field. This got me thinking about other pieces of information that could be valuable. As a marketer, hopefully you are using and understand UTM Parameters, which can … Continue reading Capturing UTM Parameters Via Outbound Marketing Form Submissions

One of THE BEST things about being a part of the Dynamics and Power Platform Community is the content people produce. Many a time I’ve been helped out by reading someone’s blog or watching their video, but not just with getting an answer. Sometimes the bigger help is how it can spark off your own … Continue reading Using An Unmapped Form Field To Capture The Referral URL In D365 Marketing

If you’re a good marketer, you give your subscribers options. You allow people to sign up to get content about Events or new Products or Services you offer. Ideally they want to get all of your content, but letting them pick and choose might mean you still have the ability to send someone marketing emails … Continue reading Keeping Your Subscription Lists Up To Date In D365 Marketing

NOTE: Although you could still use this method, be aware that the Email Bounce CXP Action was at one point no longer firing (you can see information regarding this in the comments. However, it was then ‘resolved’ by Microsoft and started firing again. So just be aware things can change. You may also be interested … Continue reading Managing Real-time Marketing Email Bounces In D365 Marketing

If you have been using Dynamics 365 Marketing for any length of time, you know you can create perfectly customised emails, including things like your Contacts first name, job title, name of the company they work for and so on. This creates journeys that are timelier and more meaningful for your customers and prospects. Did … Continue reading Using D365 Marketing Personalised Pages To Display Contact Details On Your Website

Organisations who wish to embrace text or SMS marketing can do so using D365 Marketing. There are several service provider options available out of the box (TeleSign, Twilio, Azure SMS for some regions). You can watch one of the videos from my A to Z of Real-time Marketing that covers delivering text messages for more … Continue reading Managing Text Message Subscriptions In D365 Marketing

With each new release from D365 Marketing come new features and improved functionality. If you are up to date and on at least version 1.85.2012.0 you may have already spotted the new feature of Brand profiles, providing the ability to create different profiles for the various products, services or areas of the business you are … Continue reading Using Brand Profiles In D365 Marketing