Categories: Tools and Tips

By 2017, your company most likely has a website. If your business doesn’t have it’s own IT department or web master, you might not be aware of how your site is managed. There are two elements; the hosting, and the domain management.

  • Hosting: all of the files for your website are stored on a hosting server. This could be a server owned by a company such as GoDaddy or 1&1.
  • Domain: the domain is the url address used for your website. Your domain could be managed by the same company you use for hosting, but it could be a different one. You can move domains to be managed by a different company to the one you bought it from. It’s important to know for various reasons, but specifically important if you want to change your hosting company. The domain needs to point to the correct servers where your site is hosted.

You might not even know which companies are doing this for you. So, all of the hard work that you or a web designer put into your site is sitting out there on a server somewhere and you have no idea where. This is a little disturbing. Here are a few reasons why:

  1. If you don’t have your own internal servers, you are paying someone either monthly, or each year and you don’t know who. Again, not a good idea! You should know where your business finances are going right?
  2. If you want to change hosting companies, then the first place to start is to know where your files are right now. Not knowing can take time to uncover! If you don’t know your hosting company then you might not have your account information either.
  3. Smaller hosting companies can easily go out of business. If this happens, you need to know how to access your files, and quick!
  4. If you wish to move your hosting, you need to make changes related to the domain itself.

If you don’t know who hosts your website, you can visit To find out who the domain is managed/registered with, you can visit the WHOIS website. It is possible to find out where your site is hosted from the WHOIS site by looking at the Nameserver section, but it might be a little harder to figure out. The Registrar is who the domain is registered with. Again, most likely the hosting company and the domain registrar will be one and the same. Once you find out, make a note of it, somewhere, anywhere! Also, if you don’t know your account information, figure it out, either by calling them, or using a forgotten username or password link.

Hopefully you can get all the info you need, store it, and be ready when you next need it!

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