So in the last part of this post, we are going to finish off with a few simple bits of code, put together our flow using Power Automate (formerly Microsoft Flow), and then walk through to see it in action. In Part Two, we looked at adding our Entity Forms, and the Portal Comment one … Continue reading Adding Portal Profile Photos Using Power Automate, Liquid, CSS & JS – Part Three

In Part One of this series, we looked at what we wanted to achieve in the portal for the user experience, with the ability for them to upload and see their own image. We also looked at the CSS needed, and the forms required. Now we’ll at the Entity Permissions needed. First, we need to … Continue reading Adding Portal Profile Photos Using Power Automate, Liquid, CSS & JS – Part Two

One thing about the Microsoft Portals that has always annoyed me slightly (even when using it when Adxstudios) is the Profile area. A user registers, then sees a little mystery person image but with no way to change it or upload their own photo. It isn’t tied to the Contact entity image, so that won’t … Continue reading Adding Portal Profile Photos Using Power Automate, Liquid, CSS & JS – Part One

Continuing on from Using Liquid To Enhance The Portal Experience, let’s take a look at using Liquid a bit further. Calling fields that are linked to the user (Contact logged in) record is pretty straightforward once you know how. It’s global throughout the portal so we can call {{ user.firstname }} on any page and … Continue reading Using Liquid To Enhance Cases In Portals

Keeping customers informed and up to date can be achieved using many different channels. If your organisation has a Twitter profile and it’s used regularly, this can be added to your portal for quick reference and accessibility. Twitter profiles, tweets and hashtags can easily be added to any website, but in this post we will … Continue reading Add Twitter Feed To Microsoft Dynamics Portal

Using a Dynamics 365 Portal allows you to provide self service access to your customers. Once they are logged in, they can view their cases and any other account data you have provided. That’s great, but would about customising their experience even more? Liquid is an open-source template language integrated into portals which we can … Continue reading Using Liquid To Enhance The Portal Experience

This post marks the beginning of a series of articles on Microsoft Portals for Dynamics 365. I remember starting out with portals when it was still ADXStudio, it was a challenge! A lot has changed since then to make it much easier, but it can still be slightly daunting if you are doing this for … Continue reading Setting Up A Portal – Dynamics 365

In a previous post I talked about how to set up a user with Administrator rights to be able to access and edit a Microsoft Dynamics Portal. There are different ways a Contact can get access to a portal, which all depends on your own internal preference and policies. A Contact could register on the … Continue reading Provide Contacts With Access To A Portal Via A Workflow

So, you’ve installed a portal, nice work! Now you want to get logged in and start editing things. The easiest way is via the portal itself rather than from CRM. So how on earth can you do that? You could register, but you might as well set up a few fields on the Contact record … Continue reading Setting Up Microsoft Dynamics Portal Administrator Access

Using the Microsoft Portal that comes with Dynamics 365 CRM just makes sense for any organisation with a customer service or support function. I see more and more companies moving away from a model where clients send emails and moving more towards a fully functioning self service portal. One aspect of the portals that can … Continue reading Creating Consistent Communication Using Portal Comments